Last updated: January 2026

Privacy Policy – crickex tv is Committed to Protecting Your Data

Your personal information is completely secure with Crickex TV. We are fully transparent about what data we collect, why we collect it, and how we keep it protected.

🔐
SSL Encryption
All Data Encrypted
🚫
Never Shared with Third Parties
Data Is Never Sold
👁️
Full Transparency
Nothing Hidden
Your Controls
Right to Delete Your Data

The Core Pillars of Our Privacy Protection

How Crickex TV keeps your data safe — at a glance

End-to-End Encryption

Every transaction and piece of personal information you share is protected with 256-bit SSL encryption, making it completely unreadable to any third party.

Secure Data Storage

Your information is stored on secure servers. Payment data is held in a separate encrypted layer with no direct staff access.

Your Data Is Never Sold

Crickex tv never sells your personal information to third parties. Your data is not shared with advertisers or other companies.

Minimal Data Collection

Only the minimum information necessary to provide our services is collected. We do not ask for anything beyond what is required.

Your Data, Your Control

You can request to view, update, or delete your information at any time. Your data belongs to you.

Immediate notification

In the event of a data breach, Crickex TV will notify all affected users within 72 hours and take immediate action.

Security Summary
  • Encryption SSL 256-bit
  • Data Sales No
  • Data Retention 5 Years
  • Cookie Usage Yes
  • Minimum Age 18+
Have Questions?

If you have any questions about our privacy practices, please get in touch with us.

📧 support@crickextv.com

View FAQ
Your privacy is our highest priority. crickex tv has written this policy with full transparency so you can clearly understand what we do and do not do with your information.
1

What Data We Collect

When you create an account or use crickex tv, various types of information are collected. This information is used solely to provide you with the best possible service. A detailed breakdown of the data we collect is outlined below:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Mobile number, email address, residential address Account Management
Financial Information BKash/Nagad number, bank details Payment Processing
Device Information IP address, browser, operating system Security
Usage Data Betting history, login times, page visits Service Improvement

We only collect information that is genuinely necessary to provide our services. No additional data is collected without your consent. Information provided at registration must be accurate and truthful, as this is also important for your own protection.

2

How Your Data Is Used

Crickex TV uses the data it collects for specific, clearly defined purposes. Your information will never be used against your interests. The purposes are detailed below:

  • Account Creation & Management: To create your profile, verify login credentials, and ensure account security.
  • Payment Processing: To successfully complete deposits and withdrawals.
  • Customer support: To respond to your complaints or inquiries and resolve any issues.
  • Fraud Prevention: To detect unusual activity and keep the platform secure.
  • Personalized Experience: To show you promotions and offers relevant to your preferences.
  • Legal obligations: To comply with applicable laws and meet the requirements of regulatory authorities.
  • Service improvement: To analyse user experience and continuously improve the platform.
💡 crickex tv never shares your data with advertisers or marketing companies. If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.
3

How Long Your Data Is Retained

Crickex TV does not retain your data longer than necessary. Information is kept for as long as your account remains active and for as long as required to meet legal or regulatory obligations.

  • Account Information: Up to 5 years following account closure.
  • Transaction records: 7 years, in accordance with financial regulatory requirements.
  • Communication logs: Support tickets and chat logs retained for up to 2 years.
  • Cookies & Tracking Data: Upon session expiry or after a maximum of 1 year.

After the retention period, your data is securely deleted or anonymized so you can no longer be identified. If you request deletion, any data beyond our legal obligations will be removed within 30 days.

4

Who Your Information Is Shared With

Crickex tv's principle is to keep your data internal wherever possible. However, in limited circumstances, sharing with third parties may be necessary. These cases are clearly outlined below:

  • Payment Providers: Only the minimum necessary information is shared to process transactions with bKash, Nagad, Rocket, or your bank.
  • KYC verification services: With authorized service providers for identity verification purposes.
  • Law enforcement agencies: Where required by a court order or legal obligation.
  • Fraud prevention services: With authorized agencies to prevent money laundering or fraud.
Never shared: Your information will never be shared with advertisers, marketing companies, social media platforms, or any other betting platform under any circumstances.

All third parties we share data with are required to uphold the same privacy standards and may not use your information beyond our specified guidelines.

5

Cookie Policy

Crickex TV uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

  • Essential Cookies: Used to maintain login sessions and ensure security. The site cannot function properly without these cookies.
  • Functional cookies: To remember your preferences such as language, layout, and similar settings.
  • Analytics Cookies: To collect anonymous statistics on site usage and traffic patterns.
🍪 You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect some features of the site.
6

Your Rights

You have certain important rights regarding your personal data on Crickex TV. Contact us at any time to exercise these rights.

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted beyond what is required by law.

Right to Restrict Processing

The right to request that we stop using your data for specific purposes.

Right to Data Portability

The right to receive your data in a structured, portable format.

Right to Object

You have the right to object to the processing of your data in certain circumstances.

To exercise any of the rights listed above support@crickextv.comto send us an email. We will respond within 30 days.

7

Security Measures

Crickex tv maintains industry-standard security measures to protect your data. Our technical and organizational safeguards are updated on a regular basis.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-factor authentication (2FA): OTP verification is available for an extra layer of account security.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular security audits: Regular security audits conducted by independent third-party experts.
  • Restricted Access: Staff access is restricted to only the data required for their role.
  • Data Backup: Regular encrypted backups stored in secure locations.
Data security is a shared responsibility. Use a strong password, never share your login credentials, and report anything suspicious to us right away.
8

Children's Privacy

Crickex TV strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process data from minors.

  • Age is verified at the point of registration.
  • Any user who registers with a false age will have their account immediately suspended.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.
  • Parents or guardians with concerns can reach us at support@crickextv.com.
9

Privacy Policy Updates

Crickex TV may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified by email or SMS.

  • Minor changes: page update only.
  • Major Changes: Notification via email or SMS.
  • Material Changes: Your consent will be collected again.
📋 Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
10

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team directly.

📧 Email support@crickextv.com Response within 72 hours
❓ FAQ View FAQs Check our FAQ for quick answers

When submitting a complaint or request, please use your registered email address and clearly state the subject. We will respond as promptly as possible.

Your Data Is Safe — Get Started Today

Your privacy is fully protected on crickex tv. Register today and enjoy the best betting experience with complete peace of mind.

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